If you have any questions, need assistance with anything or just want to tell us how we are doing, please contact our player services department.

To place wagers, make a deposit, check on account status or access player services please call:


9:00am to 12:00am Eastern

Fax: 859-223-9141

P.O. Box 8510
Lexington KY 40533-8510

or, you can email us at: